Services

ICT Infrastructure & Managed Services

End-to-end ICT infrastructure and managed services that keep your environment running — covering network architecture, cloud integration, 24/7 helpdesk operations, and IT outsourcing for enterprise and government clients.

ICT Infrastructure & Managed Services

Capabilities

Our Capabilities

ICT Strategy & Advisory

We align your IT strategy with business goals to make every tech investment count.

ICT Infrastructure Design & Deployment

From core networks to edge devices — we engineer high-availability environments.

Cloud Infrastructure & Migration

Whether you're migrating or just starting out, we help you build a cloud environment.

Network Security & Segmentation

We embed Zero Trust and segmentation policies directly into your network fabric.

Backup & Disaster Recovery (BaaS / DRaaS)

We deliver always-on backup strategies and tested disaster recovery plans.

IT Monitoring & Remote Management (RMM)

We provide real-time monitoring across all your infrastructure, with automated patching and alerting.

Unified Communications & Collaboration

We design and implement collaboration platforms to keep your hybrid workforce connected and productive.

Helpdesk & Onsite Support

We provide both remote and on-ground technical support with SLA-driven delivery

ICT Data Management

We manage your data lifecycle from ingestion to archive, aligned with business continuity and regulation.

Workforce Outsourcing & FTE Services

Extend your team with vetted professionals across all ICT domains.

ITSM Platform Implementation

We deploy ITSM tools to simplify IT operations, improve visibility, and enforce SLAs.

FAQ

Yes. We hold the three credentials that matter most to enterprise and government buyers in Oman:
  • MTCIT-accredited Security Assessment Service Provider (Ministry of Transport, Communications and Information Technology)
  • ISO 27001:2022 certified for information security management
  • Active TRA Telecom Services License No. 498/2025

We are also classified Excellent Grade by the Oman Tender Board and registered under the Joint Supplier Registration System (JSRS).

Our MTCIT approved-provider listing can be verified on the Ministry's public register under ALHOLOL ALTHAKEYA INTERNATIONAL.

Both. Every cybersecurity offering is available as either an ongoing Managed Service (retainer with continuous monitoring, tuning, and reporting) or a One-Time Project (fixed-scope deployment, training, and handover). The same flexibility applies to most of our cloud and ICT services. The Cybersecurity Services page has a side-by-side comparison of both engagement models.

Three ways to reach us:

Most engagements begin with a 30-minute scoping call so we understand your environment and requirements before proposing a scope and price.

Costs vary with scope, scale, and engagement model (managed retainer vs one-time project). We provide a fixed proposal after a 30-minute scoping call to understand your environment and requirements. Contact us for an estimate.

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    ICT Infrastructure & Managed Services | AHAT Oman